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Plan paid for but not working

Akeljo
Great Neighbour / Super Voisin
Hi, my plan had expired and I switched to a 30 day play yesterday. I paid and got confirmation text, however when I place a call or send a text I'm told my current plan doesn't have calling or texting added.
2 REPLIES 2

Akeljo
Great Neighbour / Super Voisin
Well its been 2 days now, my phone is still not working. Ive sent an email and 2 pms with no reply.

SD08
Retired Oracle / Oracle Retraité

Plan changes on an expired account can only be done by a moderator. For help with this, you should send a private message to any moderator listed here:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...
Include your phone number, PM SIM card number, e-mail address.

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