Plan expired?

[alexis05]

I paid last month payment with Autopay. But my account status is shown as "Plan expired".

What's mean? Actally, my phone didn't work for a week.  

[gblackma · Accepted solution]

Now it makes sense @alexis05 it's the normal cycle renewal process. As long as your phone is working, ignore the message.

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@alexis05 wrote:

31 Dec was date I paid, and fortunately, it's stared to work again from today. However, it's been shown as Plan expired.   

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[alexis05]

31 Dec was date I paid, and fortunately, it's stared to work again from today. However, it's been shown as Plan expired.   

[gblackma]

@alexis05 what date did you last pay your account? And is your phone working properly now?

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@alexis05 wrote:

I paid last month payment with Autopay. But my account status is shown as "Plan expired".

What's mean? Actally, my phone didn't work for a week.  

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