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Good Citizen / Bon Citoyen

Plan Change

If I change my plan to a new one- how fast will my service transfer? For example, if my current plan expires on dec 18th but I want my new plan to start on December 15th, can I set that up?

Model Citizen / Citoyen Modèle

Re: Plan Change


@srturk wrote:

If I change my plan to a new one- how fast will my service transfer? For example, if my current plan expires on dec 18th but I want my new plan to start on December 15th, can I set that up?


@srturk

You can change it immediately, or set it to change on your renewal date. But you can't schedule it to change on Dec 15. 

 

Here is some info from Simon, the Public Mobile help bot.  That's the question mark in the bottom right-hand corner of your screen.

 

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Town Hero / Héro de la Ville

Re: Plan Change

@srturk

You can change plan now OR on your next renewal date.

If you want to change plan on Dec 15, before your Dec 18 renewal date, you need to wait 10 days before you can change your plan early.

 

You can schedule plan change on your next renewal date, Dec 18.  This will protect you from getting the plan you want if it expires before Dec 15.