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pm-smayer97
Mayor / Maire

Pinned Topic/Thread to Track ALL Promos and Plan Changes

Would it be possible to have PM create a single PINNED Thread that is used to link to any new announcements of Promos and Plan Changes?

 

What I envisiion is quite simple...

 

Every time there is a change in plan offerings, promos, etc., a link to the announcement or topic post, no matter where it is posted in the forum, is posted in that tracking thread (not the details themselves).

 

The benefits would be twofold:

- new promos and/or plan changes are easy to find...they do not get buried as other stuff gets posted.

- users, NEW and old, can subscribe and get notified of these new changes, whether to change existing plans, or add new plans (e.g. we are a growing family with growing needs).

- you CAN SUBSCRIBE to a specific Topic thread but you CANNOT SUBSCRIBE to a Category of threads in this forum (unless you use an RSS feed...but that is too complicated for the average person).

 

I have tried so many other ways to keep track but I keep missing good promotions because timing is always off...

 

This would be such a simple thing to do here and it would be most greatly appreciated! It would simply require a PM employee to update it once in a while. After all these do not come out every day, every week, or even every month.  😉

 

 P.S. I would make this Pinned Topic locked down so no additional replies can be posted. users can reply to the topic at the referenced link...

wetcoaster
Mayor / Maire

Re: Pinned Thread to Track ALL Promos and Plan Changes

All official statements from Public Mobile are in the announcement section. They don't get buried in other posts. Once you are on the community landing page, they are very prominently placed, you don't have to go through any other posts to see them.

 

While more customizable tracking options would be nice I don't see it happening. This is a no-frills self-serve provider. If you want to keep track of the announcements but don't like RSS then make a habit of checking in once a week?

Korth
Mayor / Maire

Re: Pinned Thread to Track ALL Promos and Plan Changes

 

You've just gotta check in every now and then, PM doesn't seem to be in the habit of sending texts, private messages, or emails.  In the past, PM customers selected for certain offers (like Koodo migration plans) have received text messages and relevant promo codes, while those who did not qualify (because they had the "wrong" PM plan or region or whatever other reason) did not receive these texts.

 

https://www.publicmobile.ca/en/bc/plans

 

https://productioncommunity.publicmobile.ca/t5/Announcements/bd-p/Announcements

 

You'll also find that good PM plans/deals tend to be actively discussed in the PM Community (and even at other sites like RFD or reddit) while they're available.

pm-smayer97
Mayor / Maire

Re: Pinned Thread to Track ALL Promos and Plan Changes

Thanks for the reply but like I said, this is not practical and not 100%. What I am proposing is a VERY SMALL change to what PM does...

 

They already post announcements and such about plan changes and promos in the forum. All I am suggesting is that they have a pinned topic where they then simply post a link to that new post, so that customers can subscribe to that pinned thread and get notified via e-mail. 

 

This is NOT a big thing to implement. Just requires buy-in by PM.

srlawren
Retired Oracle / Oracle Retraité

Re: Pinned Thread to Track ALL Promos and Plan Changes


@wetcoaster wrote:

f you want to keep track of the announcements but don't like RSS then make a habit of checking in once a week?


FYI if anyone does want to use an RSS reader to watch for new threas in the Announcements posts, I've got a how-to posting on how to get started doing so:  https://productioncommunity.publicmobile.ca/t5/Discussions/Brief-Guide-How-to-subscribe-to-a-communi...


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pm-smayer97
Mayor / Maire

Re: Pinned Thread to Track ALL Promos and Plan Changes

@webcoaster Thanks for the feedback BUT the big issue is of timing and time. Not all of us have time to spend checking the forum for an annoucement...Of course the biggest issue is timing because you never know when a plan change or promo will come out, so you can check weekly but some promos only last a few days. There are many other situations.

 

Again, I am not asking anything really special. This is a VERY SIMPLE set-up that does not require any significant effort AND it uses the built-in feature of this forum WITHOUT special configuration or anything... so still remains NO FRILLS!

srlawren
Retired Oracle / Oracle Retraité

Re: Pinned Thread to Track ALL Promos and Plan Changes

@pm-smayer97 with all due respect, if you don't have time to visit the community, how would a pinned thread help?  It's not really any different checking a specific thread than it is looking for new (bold) posts in the Announcements area.  I get your point that this is a low effort for PM to do should they decide to, but I also don't think it saves you much effort, if any.  Instead of bookmarking "the thread", just bookmark the Announcements page and check it every few days.  It takes well under a minute to click the bookmarked link and look for new topics in Announcements that might interest you.  I'm pretty sure you can find 60 seconds.  You can do it from your phone, from a computer, from a tablet, anything with a browser.  


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pm-smayer97
Mayor / Maire

Re: Pinned Thread to Track ALL Promos and Plan Changes

@Korth  Thanks for the feedback but again I am not asking for anyone to sent text messages, e-mails, or PMs. This is simply making use of features already built into this forum WITH NO SPECIAL EFFORT.

pm-smayer97
Mayor / Maire

Re: Pinned Topic/Thread to Track ALL Promos and Plan Changes

Why are you folks so intent on arguing against this suggestion? There literally is VERY LITTLE EFFORT on the part of a PM staffer to do what I am asking.

 

This would benefit EVERYONE! All anyone would need to do so is subscribe to the pinnned post. What is so complicated or hard to understand?

 

I am not asking any of you do to this. I would actually prefer to get a response from a PM staffer.

pm-smayer97
Mayor / Maire

Re: Pinned Thread to Track ALL Promos and Plan Changes

@srlawren  "I also don't think it saves you much effort,"

 

Actually it DOES save a lot of effort... because by implementing this, users no longer have to worry about EVER missing an opportunity once they subscribe.

 

Many of you spend a lot of time in this forum (I see the many posts) but many of us do not. It is all about time AND timing...

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