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Good Citizen / Bon Citoyen

Picture text does not work without data please explain says Unlimited in $15 plan

Hi all,

1.) Picture text does not work without a data connection, $15 plan says Unlimited 

When I run out of Data allowance I can't send a picture text over normal cell or WiFi

please explain

Thank you

Motorola E5 Play with Google Play Store

LP


Accepted Solutions
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Mayor / Maire

Re: Picture text does not work without data please explain says Unlimited in $15 plan

@LP1 in order to send an mms text message data must be enabled on your phone. It will not use any of your 250mb. But it has to be on. Stay safe. 

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Mayor / Maire

Re: Picture text does not work without data please explain says Unlimited in $15 plan

@LP1 in order to send an mms text message data must be enabled on your phone. It will not use any of your 250mb. But it has to be on. Stay safe. 

View solution in original post

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Mayor / Maire

Re: Picture text does not work without data please explain says Unlimited in $15 plan


@LP1 wrote:

Hi all,

1.) Picture text does not work without a data connection, $15 plan says Unlimited 

When I run out of Data allowance I can't send a picture text over normal cell or WiFi

please explain

Thank you

Motorola E5 Play with Google Play Store

LP


Data connection needs to be on. Picture messaging doesn't consume your data other than what your phone takes when connected.

 

Edit: slow

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Model Citizen / Citoyen Modèle

Re: Picture text does not work without data please explain says Unlimited in $15 plan

@LP1 hi you don't need any data left to use mms it just has to be enabled😁

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Mayor / Maire

Re: Picture text does not work without data please explain says Unlimited in $15 plan

 

@LP1 

Picture texts should not use up data.  Just need to have data turned on even if there is no data.  Check your usage history to check if your data is indeed used up with picture messaging.  Picture texts will not work with Wifi in general unless iMessage/iphone

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Model Citizen / Citoyen Modèle

Re: Picture text does not work without data please explain says Unlimited in $15 plan

@LP1 

 

You only have to have data turned on when sending the picture text. But it does not take up any data. 

 

If you do not have data, you might consider restricting data on your apps. Enabling data to send/receive MMS will also enable apps to access data.

 

So just make sure any apps that use data are turned off. 

 

Have a wonderful day!

 

edit: wow slow on this one LOL

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Model Citizen / Citoyen Modèle

Re: Picture text does not work without data please explain says Unlimited in $15 plan

Also keep in mind that videos sent through MMS or received will use data. Even if you are connected to wifi.