cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Citizen / Super Citoyen

Phone number switch

If I ask public mobile for a new number will my plan still stay the same . I am an old freedom customer and I switched from freedom to get the 4 GB LTE plan for 40 a month last year . 

Highlighted
Model Citizen / Citoyen Modèle

Re: Phone number switch

As long as you don't close your account, your plan is the same.

Oracle

Re: Phone number switch


@guinness22 wrote:

If I ask public mobile for a new number will my plan still stay the same . I am an old freedom customer and I switched from freedom to get the 4 GB LTE plan for 40 a month last year . 


Yes it will stay the same.  You can log in to your self serve and go to change number.  Now the selection for a new number might not be all that great but no worries your plan won't change until you pick a new plan.

 


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Great Citizen / Super Citoyen

Re: Phone number switch

Even if I ported my number from Freedom last year they will allow me to keep the plan under a new number.  My phone number is getting lots of odd calls lately so I want new number .

Town Hero / Héro de la Ville

Re: Phone number switch

No problem @guinness22!!!

Oracle

Re: Phone number switch


@guinness22 wrote:

Even if I ported my number from Freedom last year they will allow me to keep the plan under a new number.  My phone number is getting lots of odd calls lately so I want new number .


Yes, your plan is associated with your account number and not your phone number.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Oracle

Re: Phone number switch


@guinness22 wrote:

Even if I ported my number from Freedom last year they will allow me to keep the plan under a new number.  My phone number is getting lots of odd calls lately so I want new number .


@guinness22I don't see how this answers your question and have unmarked it as the solution.  Other members have provided you with good sound advice.  It is frowned upon to mark your post to your own question as the solution unless you found the answer without the advice or help of the community.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *