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PM 's Moderator team is the best.

BEER
Town Hero / Héro de la Ville

 PM 's Moderator team is the best and so much better then Bell's chat and telephone un-trained shoot from the hip overseas staff. I'm so glad I switched and ported my number to PM.

When a few days ago I purchased my PM Sim card from Walmart they tried to discourage me from leaving my Bell plan and even tried to steer me to Bell's LUKY plans, because as they explained PM has no customer support. I found this to be completely un-true because the moderator help was almost instant and all my concerns were quickly addressed.

7 REPLIES 7

Nice to hear a good story. We usually only hear the bad things.

missorange
Town Hero / Héro de la Ville

yes. I am with pm for couple of month, they are nice and helpful.

luke11992
Model Citizen / Citoyen Modèle

Yup they've been quick to help me as well anytime there's been an issue!

ruif71
Good Citizen / Bon Citoyen

I agree.  I had an issue activating my account and moderator got it all fixed up in a few hours.

imm1304
Retired Oracle / Oracle Retraité

Happy to hear that you had a good experience with our super mods.

They really do try their best to take care of us. 

Lieux
Oracle
Oracle

It's good to read good things...sometimes...thanks @BEER to share with us your good experience.Smiley Happy

ckl
Town Hero / Héro de la Ville

That's good to hear. I've had a similar experience the last time I contacted the moderators (which was a long time ago).

 

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