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Good Citizen / Bon Citoyen

PM: WHERE is my 3GB data bonus you promised to give at "Switching from Bell/Virgin/Lucky" promo??

Hi,

 

Got the 3GB recurring data bonus in the FIRST month with "switching from Bell/Virgin/Luck" promo a month ago. I had autopay setup on $35 ready made plan since day one, BUT starting from second month, the 3GB recurring bonus data was gone!!!!

 

Public mobile:

 

WHERE is my 3GB recurring bonus data you promised on "Switching from Bell/Virgin/Lucky" promo??

 

William

Great Citizen / Super Citoyen

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&qu

Reach out to the moderators on this one. They will see your activation date and that you ported from Bell/Virgin/Lucky. They will also see that you did get the 3Gb bonus in the first month. It seems it's just a technical glitch. 

 

Cheers. 

Model Citizen / Citoyen Modèle

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&qu

I've been trying to find the actual write up here for this deal, but I can't seem to find it. And the links referencing this deal on other sites, seem to lead to a page that does not exist. Smiley Sad I thought maybe there was some fine print or something that might explain why you've stopped getting it, but without the full details of the plan, I can't be certain.

 

I hope it's just a glitch though and the moderators will be able to hook your bonus data back up for you!

Town Hero / Héro de la Ville

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&am


@MandyJI found it on RFD, I found out @computergeek541 is also active there!

Great Citizen / Super Citoyen

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&am

Here is a link to that old promotion : 

https://www.iphoneincanada.ca/carriers/telus/public-mobile-promo-switch-bell-3gb-data/

 

Hoping this may help. 

 

Cheers 

Highlighted
Model Citizen / Citoyen Modèle

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&am


@GinYVR wrote:


@MandyJI found it on RFD, I found out @computergeek541 is also active there!


Yea, I found it there too, but the link back to Public Mobile in that post doesn't seem to work anymore. I figured if I could find the original page on the actual Public Mobile site, then I'd have the best chances of finding any possible fine print that may have been part of the deal.

Good Citizen / Bon Citoyen

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&am

There is NO fine prints.  What you saw from the picture on RFD is exactly what was on PM promo page. except one condition: Bonus data will expire if account becomes inactive or the rate plan is changed.  I didn't change the rate plan and its active.

Model Citizen / Citoyen Modèle

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&am


@weiyu wrote:

There is NO fine prints.  What you saw from the picture on RFD is exactly what was on PM promo page.


Neither screencap says anything about recurring though... just "3 GB of bonus data". I don't doubt you that it said recurring somewhere (like the probably copied text says recurring), but I was just trying to confirm it on an official page. That's why I wanted to find the actual page... and to see what the "*conditions apply" is all about.

Model Citizen / Citoyen Modèle

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&am


@weiyu wrote:

except one condition: Bonus data will expire if account becomes inactive or the rate plan is changed.  I didn't change the rate plan and its active.


Then hopefully you'll have no trouble getting the bonus data back after a moderator reviews your message. Smiley Happy I'm crossing my fingers for you that they get your account back to where it should be quickly!

Mayor / Maire

Re: PM: WHERE is my 3G data bonus you promised to give at "Switching from Bell/Virgin/Lucky&am


@weiyu wrote:

There is NO fine prints.  What you saw from the picture on RFD is exactly what was on PM promo page. except one condition: Bonus data will expire if account becomes inactive or the rate plan is changed.  I didn't change the rate plan and its active.


You're probably fine. You just need to get comfy waiting for the mods unfortunately.

We all like to see corroborating evidence. Some random dude on the internet is not corroboration.

Note to self...screencap promos and the fine print...after all this time Smiley Happy