edited by computergeek541: removed screenshot from this messages because it contained information that shouldn't be posted here
Solved! Go to Solution.
It's normal. Don't worry about it yet. If you see it 3 days after your renewal (which you won't) then worry about it.
Ignore the status warning if you phone is still working.
By tomorrow morning, your account will be renewed and your account status back to active.
@88cranston If you phone is still working that message means that PM is processing your renewal. Ignore the message and let the process complete. Everything will be back to normal by tomorrow.
If your phone is not working then that's a different story.
@88cranston LOL....i guess we forgot to tell you not to look at your account on renewal day unless you don't have service. Oops sorry...it does cause unnecessary panic, heart palpitations and other unpleasant physical reactions. Well you found out the hard way...but now you know.
Yeah I know what you mean
It should be called 'about to renew'
Maybe wouldn't be that bad if it wasn't red.
If they wanted to increase heart attacks statistics they would probably have it flashing. I guess it could be worse
I so hope this is true! I had mine on autopay and updated my cc renewal date last month. When I saw the same type of Account info as this poster I was afraid they didn't update it. I hope @88 cranston suggestion is the situation for me.