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Good Citizen / Bon Citoyen

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?

PM definitely needs to add this. Most of my friends who were on PM have now switched to Lucky because they like to listen to Spotify and wanted the data when they run out. It's a huge advantage to people who use music streaming. 

Great Citizen / Super Citoyen

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?


@tehowennathe wrote:

@Knockali wrote:

If more people demand it, it will happen.  


Yes many are demanding it but it hasn't even made it's way to Koodo. As we all know Koodo gets new features before we see it at PM. We can all hope for it but untill Koodo gets it we won't see it.


It worked backwards for Lucky... it skipped Virgin Mobile and went to Lucky because neither Fido nor Koodo have it...But Public is competing with Chatr and Lucky, and both have it, so I expect it to be more likely Public comes on board first, unless Virgin/Fido get it and Koodo follows, then Public. It's all about competition - they have their own companies to stack up against. Lucky did it to 1 up Chatr, and now Public is the only one in the Tier left.

Great Citizen / Super Citoyen

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?


@JAC70 wrote:

Huh, same prices as PM, too.   Can I run Android Auto (live traffic) and Spotify on 128 Kbps?


I currently have both Public and Lucky...I put my Public right down to the lowest plan as a kind of "number parking", hoping that they do get unlimited in the future since I like dealing with Public better, and I opened a second line with Lucky with a temporary number. I have done numerous tests on Lucky and everything seems to work. I haven't use Spotify, but I've used Deezer and Amazon music. Deezer on the lowest setting seems to work the best. It takes some time to get going (like 2-3 seconds or so) and after a few seconds it does pause once, then it will never pause again as it gains momentum. The same thing happens with Amazon music, but the start takes longer (sometimes 10-15 seconds to get going), and the initial pause is longer. It does become more of nuisance with Amazon music, but the audio quality you get is much MUCH better than the Deezer quality when comparing both on "low". Deezer on low is like radio, Amazon is closer to what you expect from CD. Once they get running, both should just continue on uninterrupted and never pause again unless you do something else that requires bandwidth (like loading web pages). Deezer never failed me, but there were occasions where I did have Amazon music pause slightly (fraction of a second) long after the music started. WhatsApp and Messenger and all those types of apps are completely indifferent and use so little data you can use them and listen to music and it won't care. You will not get high quality audio though. Consider that low audio quality with the big 3 (Deezer/Amazon/Spotify) needs to sustain 64-96kbps. Medium usually needs to sustain 128+kbps, and high quality audio needs to sustain 256kbps. Thus there's only enough overhead to guarantee low audio quality. However 1 cool thing is that doing speed tests, in my area I literally flat-lined at 125-130+kbps...so unlike chatr that can barely hold up 50kbps on their 64kpbs overage due to loss, you should expect to get every drop of bandwidth Lucky offers and your music should just keep going. Hope that helps  ;-)

Model Citizen / Citoyen Modèle

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?

@savvy thank you for the detailed explanation. Too bad PM doesn't care. It not unreasonable for us customers to ask for a feature a direct competitor has. I am being commenting about this since the first day when lucky announced the unlimited throttled plan. Ah well. 

Model Citizen / Citoyen Modèle

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?


@JAC70 wrote:

Huh, same prices as PM, too.   Can I run Android Auto (live traffic) and Spotify on 128 Kbps?


Spotify on regular quality, for sure.

Great Citizen / Super Citoyen

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?


@maheshboloor wrote:

@savvy thank you for the detailed explanation. Too bad PM doesn't care. It not unreasonable for us customers to ask for a feature a direct competitor has. I am being commenting about this since the first day when lucky announced the unlimited throttled plan. Ah well. 


Unfortunately there are enough people who are unaware and couldn't be bothered to shop around who are still joining that dilute the numbers so it likely isn't as big of an issue for them as it should be. I'm sure they don't look at posts like these and just make assumptions like they need more marketing and promotions or something, without taking the time to truly investigate. They don't hire staff to monitor the posts, so the people that make the decisions have little way of getting the feedback they need. It's a shame, because they are otherwise my favourite mobile provider.

Good Citizen / Bon Citoyen

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?

Public Mobile really needs to address this. At this point there is no reason to go with Public Mobile when Lucky has the same priced plans but include the unlimited throttled data.

 

Can we get @Alan_K and the rest of PM aware of how essential this is to us? If it's not addressed in the next month or two then I'll definitely be switching because unlimited data would be incredibly useful to me. 

Model Citizen / Citoyen Modèle

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?


@MitchRuns wrote:

Public Mobile really needs to address this. At this point there is no reason to go with Public Mobile when Lucky has the same priced plans but include the unlimited throttled data.

 

Can we get @Alan_K and the rest of PM aware of how essential this is to us? If it's not addressed in the next month or two then I'll definitely be switching because unlimited data would be incredibly useful to me. 


I have to assume that those of you pushing for the unlimited 128kb data have data needs that cannot be satisfied by ? You use more than 8.5gb a month the highest dataplan available at public mobile? You have very limited access to free WiFi and/or internet at home? You cannot afford or are too cheap to buy internet service at home? Or the same for your phone plan? I am swimming in excess data....switching to the $10 plan from the $15 because I used 4/250mb my $40 plan just renewed and I used barely 500mb/5gb that was without ever connecting to any WiFi outside my house, I wouldn't sign in to the WiFi at work, listened to YouTube on my bike rides home and burned off a few speed tests to compare it to my snail paced WiFi at home. Even at home running 3x5 daily speed tests for a month, 4 of us including the online gamer barely used 65/450gb. So what do you use so much data for that you would be satisfied with the 128kbps unlimited use? So the rest if us who don't need unlimited slow data should pay more (because in the end we will) because you can't, won't or don't want to  pay more yourselves?

Great Citizen / Super Citoyen

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?



I have to assume that those of you pushing for the unlimited 128kb data have data needs that cannot be satisfied by ? You use more than 8.5gb a month the highest dataplan available at public mobile? You have very limited access to free WiFi and/or internet at home? You cannot afford or are too cheap to buy internet service at home? Or the same for your phone plan? I am swimming in excess data....switching to the $10 plan from the $15 because I used 4/250mb my $40 plan just renewed and I used barely 500mb/5gb that was without ever connecting to any WiFi outside my house, I wouldn't sign in to the WiFi at work, listened to YouTube on my bike rides home and burned off a few speed tests to compare it to my snail paced WiFi at home. Even at home running 3x5 daily speed tests for a month, 4 of us including the online gamer barely used 65/450gb. So what do you use so much data for that you would be satisfied with the 128kbps unlimited use? So the rest if us who don't need unlimited slow data should pay more (because in the end we will) because you can't, won't or don't want to  pay more yourselves?


Sooo to answer a couple of questions there 1) Public Mobile and Lucky Mobile are some of the "poor man's" cell services, so definitely there are some who don't have a huge budget for both home internet and cell. 2) Some people do have situations with WiFi not being available. Some of my friends work in a local mine and in construction and they would like to have music running continuously while they do the manual labour parts. 3) It isn't actually about having a "massive" amount of data for most people. Why should we have to make a huge leap into a much larger package if we're only going to need a small amount more temporarily?

 

For me specifically, the reason is just like having unlimited internet at home. I don't ever have to worry about it. I never want to have to look - if it slows down it slows down. On my temp Lucky number, I intentionally went over just to do my tests, but I would rarely if ever need more than the plan is regularly. In a pinch though, for a month or 2 where I want streaming music and I'm right at the limit, it's good to be able to continue for a few extra MBs (I have a 1 GB there and I average ~800 MBs normally). I like the idea of never having to look over my shoulder again. It's a sense of freedom. I don't have to OCD over my internet allotments for the month (and I legitimately have moderate OCD) - it's actually good for me that way. One less stress in my life. Smiley Very Happy

Model Citizen / Citoyen Modèle

Re: Now that both Lucky and Chatr have unlimited data, when do you think Public will get this?

Well answered @savvy  Its not so much the need for data as the wish list to have it there just in case for the little things. Dial up for your mobile phone? So really what is wanted is a cheap data add on at 128kbps that kicks in on the last couple of days of your cycle when you may run out. The equivalent of the $5/500min calling minutes for the $15 and soon to be grandfathered $10 plan. Rather than the expense of offering it to everyone if you don't need it or want it could be offered at $5/250mb @ 128kbps for those who need to stay connected to basic internet functions.without having to pay for the more expensive data add ons. It's not unlimited but enough to not worry about and rolls over if you don't use it.

 

Now hat I've thought about this...is this not only a request for a low priced 128kbps data add on but the need for a plan or two the falls between the $25 w/1gb and the $40 w/5gb (both get 500mb w/ autopay) so don't we need $30/1.5gb and $35/2.5gb again both w/Auto pay. That's what's really missing here....why people want slow unlimited data for low data plans and why i have too much data. I pay more so i dont run out only $5 more on my current promo than those on the $25 but with an extra 4gb a month but when the promo expires  I will drop down to the $25 plan it makes economic sense.