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Good Citizen / Bon Citoyen

Re: Not Receiving Text Messages

Hi 5harky, 

 

This problem is long fixed for me! The only way I could find that ACTUALLY worked is in the above comments!

 

Best of luck! 

Mayor / Maire

Re: Not Receiving Text Messages

Try taking sim out of phone..wait a few minutes, put back in and reboot.

 

If that does not work try resetting network settings.

 

If neither work pic below on how to contact mods.Simon.JPG


@5harky wrote:

I have the exact same problem as original poster. US Roaming addon expired, no longer in USA, and now my entire phone cannot perform messages and calling for Canada use. Waited 24hours and no fix...

 

Isn't this behavior or issue a year old now? This is a private company, right?




Mayor / Maire

Re: Not Receiving Text Messages


@5harky wrote:

 

Isn't this behavior or issue a year old now? This is a private company, right?


@5harky actually it's either nearly2 or nearly 3 years old now (I forget if it was Nov 2017 or Nov 2016 when the US Roaming lanched).  PM is part of Telus.


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Great Neighbour / Super Voisin

Re: Not Receiving Text Messages

Hi, 

 

I believe I am experiencing the same issue.

I have sent a PM and would appreciate your resolving this from your end.

 

Regards,

 

Derek

Good Citizen / Bon Citoyen

Re: Not Receiving Text Messages

Hi Derek, 

 

If you got the US roaming plan and it's now past the 10 days since it started and now you can't text... report your phone stolen, wait five minutes and then report it found. This tricks the system somehow and is honestly the only way i found to fix the problem! 

Hope this helps 

Tags (1)
Model Citizen / Citoyen Modèle

Re: Not Receiving Text Messages


@TooStinkenTrue wrote:

Hi Derek, 

 

If you got the US roaming plan and it's now past the 10 days since it started and now you can't text... report your phone stolen, wait five minutes and then report it found. This tricks the system somehow and is honestly the only way i found to fix the problem! 

Hope this helps 


Are rewards will be lost if you do that. I would wait for the moderator  There's always a mod around lately and they are fast now.  Also, this issue fixes itself a day later.

Mayor / Maire

Re: Not Receiving Text Messages

@TooStinkenTrueLost/Stolen won't fix the no texting issue for 24 hours after US roaming add ons' expiration. Only people that can fix it are the moderators or wait it out.

Good Citizen / Bon Citoyen

Re: Not Receiving Text Messages

That's funny because it worked for me and that's why i suggested it.

Tags (1)