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No service

Gierica
Great Neighbour / Super Voisin

I have been in public mobile for awhile. And today, it says emergency call only, no service. I couldn't make any calls and my text message will not be delivered or just loading for awhile.

3 REPLIES 3

gblackma
Mayor / Maire

@Gierica there is an outage affecting parts of  Western Canada. In the meantime add the TextNow voip app and use it via Wifi to make / receive / send calls and texts in Canada and to the United States for free. Check to see if you are affected. https://www.telus.com/en/bc/outages . If not, please say so in order to get more help. Thanks.

Try restarting your phone.  Turn it off,  wait for 30 seconds and restart it. 

 

 

hairbag1
Mayor / Maire

@Gierica wrote:

I have been in public mobile for awhile. And today, it says emergency call only, no service. I couldn't make any calls and my text message will not be delivered or just loading for awhile.


Entire Telus networks in western Canada is being affected. It's seems ok now in BC interior.

JoyLuck
Mayor / Maire

@Gierica wrote:

I have been in public mobile for awhile. And today, it says emergency call only, no service. I couldn't make any calls and my text message will not be delivered or just loading for awhile.


Telus outage. Look at the map for outages and status.

 

https://www.telus.com/en/bc/outages

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