02-01-2017 09:37 AM - edited 01-04-2022 01:28 PM
Solved! Go to Solution.
02-02-2017 07:00 AM
02-01-2017 12:37 PM
02-01-2017 11:59 AM
Hey @Haymakerboy,
I'm sorry your plan didn't change as scheduled 😕 I was able to find your account using your email address and I changed your plan for you 😛 Just reboot your phone and you should be good to go!
Let us know if you need anything else!
02-01-2017 11:36 AM
I had this problem when I went from 30-day to 90-day. I also required a moderator to resolve the issue.
02-01-2017 11:20 AM
02-01-2017 11:06 AM
I believe if you wait till after your renewal date passes, any top-up will automatically renew your old plan. If you want to change plan yourself, you need to do it before your renewal date. But a mod should be able to help you now.
02-01-2017 09:59 AM
You just need to tag one of them.
All of them should get a notification.
02-01-2017 09:57 AM
02-01-2017 09:56 AM
02-01-2017 09:43 AM
02-01-2017 09:42 AM
You should try contacting the moderator.
Here's a link on how to do so: