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Ron22
Good Citizen / Bon Citoyen

Just wanted to know if service is down, 3 phones not working in my area? 

14 REPLIES 14

Maria4-123
Great Neighbour / Super Voisin

In in Orillia Ontario 

Ron22
Good Citizen / Bon Citoyen

Cell Line 

 


@Ron22 wrote:

Bell is working in area, but 3 Public Mobile lines not working, shows no service. 

Not even emergency calls. 


Bell Mobility correct? Not landline.

 

You can give Telus customer service a call as previously suggested by @will13am 

 

You can also try restarting your phone. Perhaps PM service in your area has been restored.

Ron22
Good Citizen / Bon Citoyen

Bell is working in area, but 3 Public Mobile lines not working, shows no service. 

Not even emergency calls. 

@Ron22 

If other Bell or Telus cell phones in your area aren't working, then yours won't be working either.

What does your phone say on top left of screen? Are you able to call *611?


Anyone nearby you can call to check their cell service?

 

The storm has caused flash flooding and fallen trees and power lines. Your nearby tower might not have power.

 

Btw you should keep in mind that Moderator response time is not immediate. It can take a few days. They can help if something has gone wrong with your accounts.

@Ron22 

PMST.png

 

 

Click on the ? in lower right side of page to start process of moderator assistance.

Not sure if they'll be able to help in this instance.

Ron22
Good Citizen / Bon Citoyen

How do I get a hold of moderater? 

will13am
Oracle
Oracle

If multiple phones are experiencing a common issue, it is very likely a local network problem.  If there is a landline handy, maybe call one of the major brands that have a call center and see if they are up and running. 

hairbag1
Mayor / Maire

Check using Istheservicedown.ca.

oglat
Town Hero / Héro de la Ville

@Ron22 wrote:

Cooks Brooks NS


None in ns either, which doesn't mean that one isn't starting now

Worth checking telus and bell websites too, if they are affected we are too.

Just to make sure all 3 lines you have with public are not all due the same day with the same credit cards. Small chances that there would be something wrong with all3 accounts at the same time but worth logging I and checking just in case

LovesToPM
Mayor / Maire

It could be. Bad storm today affecting East Coast.

Many power outages reported.

https://www.halifaxtoday.ca/local-news/power-outage-on-part-of-the-peninsula-as-weather-bomb-hits-ha...

Ron22
Good Citizen / Bon Citoyen

Cooks Brooks NS

oglat
Town Hero / Héro de la Ville

What area are you in?

According to public there are no outrages at this time in bc

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