My play is due on May 5 and the auto pay is not working.

[niki777]

My auto pay doesn't reload and it's May 6 today. I made a payment online on May 6 and the credit is there but the strange thing is my due date is changed to May 7. Who changed my due date to May 7? Is there a bug or system error? My auto pay is not working at all and now I don't have any data.

[hycm53]

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@niki777 wrote:

How do I contact  MOD? There is no instructions and I can't find any information here.

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This is the link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Anonymous]

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@niki777 wrote:

How do I contact  MOD? There is no instructions and I can't find any information here.

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 @Moderator_Team < Click this.

[niki777]

How do I contact  MOD? There is no instructions and I can't find any information here.

[TheOldVR]

Interesting.... could be due to the system bugs/updates?

Might be worth asking a MOD as I'm not sure that the community will be able to give a firm answer on this.

Good luck - and happy Monday!

[hycm53]

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@niki777 wrote:

My auto pay doesn't reload and it's May 6 today. I made a payment online on May 6 and the credit is there but the strange thing is my due date is changed to May 7. Who changed my due date to May 7? Is there a bug or system error? My auto pay is not working at all and now I don't have any data.

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If you can call/receive call and can send/receive message, don't worry about account status. Sometimes system need time to be updated.