My Canada wide talk is not activated

[harleyistheone]

My plan details show that I have Canada wide talk yet when I try to dial a long distance number I get a message saying my plan does not come with talk. Help me! I have an important call to make.

[MoreYummy]

Have you restart your phone after the new feature is added?

[harleyistheone]

I will contant them. Thank you.

[kav2001c]

@harleyistheonejust an idea in case it was a port or account error

Only solution is the one william posted above then

They usually are pretty fast on turn around

[harleyistheone]

I've had the plan for a few years. The description says unlimited Canada wide talk and unlimited text.

[will13am]

@harleyistheone, there could have been an issue with provisioning your talk feature.  Please contact the moderator team so they can investigate and correct as required.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.

[kav2001c]

New account or renewal?

Unlimited minutes or promo limited minutes?