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MOBILE DATA

amber_e_09
Great Neighbour / Super Voisin

I HAVE BEEN TRYING TO GET IN TOUCH WITH SOMEONE ALL DAY ,., MY MOBILE DATA WONT WORK AND IVE  ONLY USED 00O01 !!!! WHY WONT IT WORK

2 REPLIES 2

@amber_e_09 Double check that you have turned on cellular data and roaming.  Then make sure your APN settings are correct: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p...

If still stuck, please include make/model of your phone in your response to jp2.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

jp2
Deputy Mayor / Adjoint au Maire

Are you a new customer?

Did you change to a new sim?

Did you get a new phone?

Did your plan just renew or change your plan?

Has anything changed on your account?

Does calling and texting work?

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