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Mayor / Maire

Re: Long Distance add-on problem


@ChuckYeah wrote:

@Turtluv wrote:

Thank you! Thank you!  Couldn't see that question mark for the life of me and there it was, hiding in the bottom right corner.  LOL  Let's see if the bot can help. 🙂


Try this while you wait for a reply. It may give you some insight and possibly a place to negotiate/argue from.

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Long-Distance-add-on-problem/m-p/484474...


"Destination Location" worked best for me as most of my calls were to or from one province. 

Highlighted
Good Citizen / Bon Citoyen

Re: Long Distance add-on problem

I'm 5 hours from the border.  😞

Highlighted
Good Citizen / Bon Citoyen

Re: Long Distance add-on problem

No.  I just got the add on "just in case".

Highlighted
Good Citizen / Bon Citoyen

Re: Long Distance add-on problem

I'll try it again using Destination, etc.  I'll see what happens.

Highlighted
Good Citizen / Bon Citoyen

Re: Long Distance add-on problem

Highlighted
Mayor / Maire

Re: Long Distance add-on problem


@Turtluv wrote:

The link

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Long-Distance-add-on-problem/m-p/484474...

just takes me back to my original message and the thread.


No, it takes you to @ChuckYeah's first message in this thread.

Highlighted
Good Citizen / Bon Citoyen

Re: Long Distance add-on problem

I did as suggested. Scrolled through 550 pgs. No way that there 200 min unless they count me calling a 1-800 to place orders, etc. 

Highlighted
Good Citizen / Bon Citoyen

Re: Long Distance add-on problem

Thank you so much for everyone's help.  The moderator solved my problem.  It was an add-on for 200 min that, when it was used up, it's gone.  Problem solved!