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yiruiruan
Good Citizen / Bon Citoyen

Re: Is Public Mobile still a budget carrier?

If it's a basic plan that you need PM is still a budget carrier that have you covered. If you are a heavy data users, its not so budget anymore. You can often score better deals with the major providers. For example Rogers has $45 for 20GB of data at 4G speed and that's a lot better than what PM offers.

darlicious
Mayor / Maire

Re: Is Public Mobile still a budget carrier?

@KamWest 

Yes public mobile is still a budget carrier. It's focus is on the budget customer who do not need large data buckets. Public mobile also recently increased the data in the $35 and $50 plan to be more competitive with other in market plans knowing that rewards lower these plan prices below what the competition offers.

 

Most pm customers know what their data needs are each month so they are not enticed by larger data buckets that they simply won't use. If you only use 1GB of data priced at $10 what's the point of having 20GB priced at $2/1GB? You are spending $30 for something you don't need. Pm gives the ability to change plans to suit your needs up or down. There is no cavaet saying once you change you cannot reduce your data plan. And if you exceed your large data bucket unlike pm where your data just stops you can be hit with overage rates like koodo's $130/1GB.

 

Now of course we know there are no hidden fees, overages or extra charges at public mobile. They don't have a call centre so they can't charge you $10 to speak to a CSA as some providers do. With exception of the odd country they have the lowest long distance rates among Canadian carriers. They don't charge a flat monthly rate of $5-$7 to access those rates and otherwise charge an average of $0.50/min for domestic long distance and $1.50/min for international long distance. Pm's add ons are a one time purchase that roll over each cycle til completely consumed. They don't roll over if you don't cancel them and charge you each month as some providers add ons.

 

Then there is the freebie gifts given to pm customers and the opportunity to "earn" more thru customer feedback (although these as well as with contests seem to have fallen along the wayside since COVID-19 came along.) Rewards speak for themselves.....if you can take advantage of them then you can get yourself down to a $0 bill if you really want to or two $0 bills like me! That's an offer no competing provider can beat.

softech
Mayor / Maire

Re: Is Public Mobile still a budget carrier?

yes, PM has been strong for lower price plans.  I would say both $25 and $15 are very good plan if you are light user and very light data user

 

as to $35?  I think so-so.  

 

Anything over $40 and $50?  I would only choose it because you want pre-paid  (even pre-paid, Koodo might be a better choice)

 

With plan like $40 and above, PM's plans were ok pre-covid.  Since  Covid, there have been so many show terms sales from different providers, around the same price, more data and 4G.   

 

Also, autopay failure is a key problem with Prepaid plan.  It fails, then you don't have a phone until it is resolved and bill is paid.  If you are medium to heavy users, you don't want this interruption (yes, autopay will fails with Postpaid services, but at least you still get to use your phone, just pay a "fine" after )

 

.. And if you have a phone paid by your company, use postpaid services from Koodo or Telus or other Tier2 and Tier3.  The company pays for your phone and they want you to "get connected".  Reliability is the key.

KamWest
Model Citizen / Citoyen Modèle

Re: Is Public Mobile still a budget carrier?

Yup that is exactly what I thought, the bottom two plans are the only ones Public does well, the next tires leave a lot to be desired. So much so I think I am going to move all my plans down to the $25 plan. The $40 plus plans just don't make sense at the price per gb ratio in 3g.

AE_Collector
Mayor / Maire

Re: Is Public Mobile still a budget carrier?

With the downward pressure on plans from the top tier providers the range from least to most expensive is shrinking. Certainly the lower data lower price PM plans are the better deals at PM.

 

There are many other factors worth considering though. Being prepaid you can start and stop here and jump up and down in plan data/cost whenever you want which you can’t do on a contract plan. Also we don’t have to go through a credit check here which rules out other postpaid plans for many users. And finally, the rewards here at PM are very generous in my opinion which has to be factored in when doing a plan comparison.

 

The $50 plan was just finally bumped up from 8/8.5 GB to 10/10.5 GB so they are keeping an eye on the competitiveness of their plans but keep in mind that PM being owned by Telus they would far rather that you do come to the conclusion that you are hinting at.... maybe you should grab a Telus plan for just a but more per month. Then they have you locked in for a couple of years.

 

AE_Collector

KamWest
Model Citizen / Citoyen Modèle

Re: Is Public Mobile still a budget carrier?

Maybe, but it is the Fido plans I am considering. Not sure that is in the Telus plan.

barndoor
Model Citizen / Citoyen Modèle

Re: Is Public Mobile still a budget carrier?

@KamWest 

Fido is on  Rogers   ...got an inlaw with them and he loves it . He has been with them for a while and nobody can touch the plan he is on .  Thats one thing about places like this ..it is what it is , take it or leave it . But with the contract plans after the first contract shows your loyalty ...things become more negotiable  and plan prices become better than those posted for the public to see . 

Makes choosing all the more difficult but I would  agree with the comment that in the long run for an under $25 plan  PM is good  anything over I'd be seriously looking elsewhere because if paying more I'd be expecting a service level a little higher than what I have seen here so far . 

 

edited to add .. another important consideration  is service ... I'm in southern Ontario ... I recently switched from a Rogers based provider to  PM and I have already found a couple of no service areas with  PM  that have service with Rogers so that is something to keep in mind  as well . 

darlicious
Mayor / Maire

Re: Is Public Mobile still a budget carrier?

@KamWest 

I have the opposite position on fido than @barndoor and his in law. I broke my own rule about signing contracts and was convinced by both the salesperson and the bf who needed a new phone but didn't have the credit rating to qualify for a postpaid contract.

 

It was all great for the first 30 days until the back out clause closed then it was a nighmare of billing errors, illegally charged overages that exceeded the WCC legislated data caps, hidden fees, terrible call centre customer service and a minimum of 6 hours of wasted time on the phone trying to get each months bill corrected and refunded. When they stopped issueing paper billing it became a license to steal because I technically lost all access to the account and billing but was expected to pay the bill. Two uninformed service interruptions for non payment and a triple data overage billing error that they decided to arbritarily settle in the most financially adventageous to them was the last straw.

 

I had been credited back enough to cover what was owing and zero out the current bill and I ported out the bf's number to pm. But t didn't end there.....I had discovered they had never sent me the original contract and then when I requested it before recieving my final bill they refused! It took 6 weeks for them to calculate the final bill and ECF that they emailed to the bf since they had refused to give any other access.

 

So while I was aware it was outstanding I didn't contact them and waited til they contacted me 4 and half months after porting out and with a month and a half left in the contract. I told them I considered the contract broken when they stopped billing me directly and when they refused to continue my paper billing ( despite being disabled), refused to add my email for billing access, not sending me my contract in paper form at the beginning of the contract and then once I discovered it was never sent and requested it they refused saying I was no longer a customer. So I refused to pay...I told them to seek payment from the bf as he owes them anything after they cut off my access to billing and the account and the original contract.

 

They are thieves and criminals.....if you go with them and anything goes wrong you can't say you haven't been warned of their shady business practices and fraudulent billing!

jor123
Model Citizen / Citoyen Modèle

Re: Is Public Mobile still a budget carrier?

For light users, I think yes. For anyone that needs much data there are better deals with Koodo / Virgin and even the core Telus/bell plans. 

carlaspapa
Town Hero / Héro de la Ville

Re: Is Public Mobile still a budget carrier?

It fits my budget just fine!

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