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Great Neighbour / Super Voisin

International text

I have international text included in my plan but i cant send any messages.  They are all unsent. What can be the solution?

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Good Citizen / Bon Citoyen

Re: International text

Spoiler
Press number 011 first then area code number. . . . .
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Mayor / Maire

Re: International text


@mirjat1 wrote:

I have international text included in my plan but i cant send any messages.  They are all unsent. What can be the solution?


As above and then the country code and *then* the number you're trying to reach. Some also have success with just a + sign in front of the country code.

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Town Hero / Héro de la Ville

Re: International text


@mirjat1 wrote:

I have international text included in my plan but i cant send any messages.  They are all unsent. What can be the solution?


Android 7 user here. Adding + and country code in the front will work (eg. +86 158 XXXX XXXX goes to a Chinese mobile phone). Tested.

If your regional code has a 0 in the front, you might need to redact it (eg. 021-XXXXXXXX for Shanghai landline should be +86 21-XXXXXXXX when international)

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Great Neighbour / Super Voisin

Re: International text

Hi @mirjat1 ,

 

If the +countrycodephonenumber doesn't work, you might need to send a private message to the moderators for them to send your issue to the technical department:

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...

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Retired Oracle / Oracle Retraité

Re: International text


@mirjat1 wrote:

I have international text included in my plan but i cant send any messages.  They are all unsent. What can be the solution?


@mirjat1 just to clarify:  are you in Canada and trying to send a message to someone in another country?  Or are you physically in another country?  


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
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Good Citizen / Bon Citoyen

Re: International text

Not working.sometime working 10%.

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Mayor / Maire

Re: International text


@Vancouguy wrote:

Not working.sometime working 10%.


???

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