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Great Neighbour / Super Voisin

International minutes add on

I bought 400 international minutes but it doesn’t let me call the number,  I need to call a number in Ireland.

Deputy Mayor / Adjoint au Maire

Re: International minutes add on


@Cameronr wrote:

I bought 400 international minutes but it doesn’t let me call the number,  I need to call a number in Ireland.


Did you double check to see if Ireland is covered by the addon plan? I don't see it listed as one of the countries that is part of that add-on.

Included countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.

Mayor / Maire

Re: International minutes add on


@Cameronr wrote:

I bought 400 international minutes but it doesn’t let me call the number,  I need to call a number in Ireland.


@Cameronr  Here are the countries that are included:

 

Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.

 

Ireland is not on the list. As a workaround download Hangouts Dialer or similar to call.

Mayor / Maire

Re: International minutes add on

You could purchase a long distance calling card or use wi-fi apps like Textnow, Fongo, Skype, or Whatsapp.

Model Citizen / Citoyen Modèle

Re: International minutes add on

Also can try contact Moderator Team via private message on via SIMon bot, maybe they will reimburse you for not reading the list of countries that addon can call.