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HALIMACS
Mayor / Maire

Re: International Talk Add-on Doesn't Work

I know, @z10user4 - yes it is explained but only a select few of us actually read the fine print.😉

 

Just feel PM should make an extra effort to differentiate.  Most folks who post on this forum have similar experiences of mix-ups with the US vs International add-ons   (or Roaming vs US Long Distance)

 

kselmak
Mayor / Maire

Re: International Talk Add-on Doesn't Work

@muhammadsaqib 

If anything like this happens again, they can issue refund to your account so you can use it later to pay for your plan. In some cases they will also issue refund to credit card but it takes about 30 days so it's better off and easier for everyone if the refund goes into the account where you can use it for your plan or other addons on future

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