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lialka
Good Citizen / Bon Citoyen

International Roaming is not working out

Hi, I am overseas now (in Europe) and I paid $15CAD for 400 min. International roaming (not for Canada and US only), but the service is not working out, by some reason. I extremely need that! My understanding is: the International Roaming and Canada/US Roaming - completely different services, provided by PM. So why my expensive ($15) International Roaming is not functioning then?


Accepted Solutions
mimmo
Oracle

Re: International Roaming is not working out


@lialka wrote:

I need to keep my own number to have my online banking access, not for fun..



Then you need to:

1)get a friend in Canada to buy you a sim card

2) do a sim number  change in self serve

3) have friend install sim in a old phone

4)set up call forwarding to your fongo number

5) install a sms forwarding app if you need sms

 

Alternately change your baking contact info to your fongo number. 

 

Fongo provides a free Canadian number 

View solution in original post


All Replies
Alex888
Mayor / Maire

Re: International Roaming is not working out

@lialka There is no international roaming addon, the addon you purchased was for international calls, you need to be in Canada to use it. The only country outside of Canada you can buy roaming addons for is the US.

You will need to get a local SIM card and plan to use your phone.
Lieux
Oracle

Re: International Roaming is not working out


@lialka wrote:

Hi, I am overseas now (in Europe) and I paid $15CAD for 400 min. International roaming (not for Canada and US only), but the service is not working out, by some reason. I extremely need that! My understanding is: the International Roaming and Canada/US Roaming - completely different services, provided by PM. So why my expensive ($15) International Roaming is not functioning then?


Sorry for you. But you can buy a sim card for few euros and a plan for 2 euros for 1 month...look at Free.fr. Or at gigsky.com. Enjoy your trip!

geopublic
Mayor / Maire

Re: International Roaming is not working out


@lialka wrote:

Hi, I am overseas now (in Europe) and I paid $15CAD for 400 min. International roaming (not for Canada and US only), but the service is not working out, by some reason. I extremely need that! My understanding is: the International Roaming and Canada/US Roaming - completely different services, provided by PM. So why my expensive ($15) International Roaming is not functioning then?


@lialka  The international add-on only works when you are in Canada so it definitely will not work when you are overseas. As previously mentioned your best choice it to purchase a prepaid sim locally. On the plus side the rates in many places overseas are much better that what we pay here so it might be more economical for you in the long run.

mimmo
Oracle

Re: International Roaming is not working out

@lialka even if public had international roaming  it's usually cheaper to buy a local sim card when in europe.

 

If you need to receive calls from Canada I would get a fongo.com account and give that to your contacts. That would work on wifi or if you get data with a local sim

 

 

lialka
Good Citizen / Bon Citoyen

Re: International Roaming is not working out

I need to keep my own number to have my online banking access, not for fun..

Suds
Model Citizen / Citoyen Modèle

Re: International Roaming is not working out

@lialka : Hi, I also want to point out that you could reach the moderators about this and maybe they can reimburse your international add-on; 

 

Click this: message to moderators

Lieux
Oracle

Re: International Roaming is not working out


@lialka wrote:

I need to keep my own number to have my online banking access, not for fun..


You can't have access with an app to your bank?

lialka
Good Citizen / Bon Citoyen

Re: International Roaming is not working out

My TD bank send SMS for account access confirmation, and I cannot do that and don't know how to find a solution..

 

Lieux
Oracle

Re: International Roaming is not working out


@lialka wrote:

My TD bank send SMS for account access confirmation, and I cannot do that and don't know how to find a solution..

 


Reach your TD bank to ask another solution than SMS????

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