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I want to cancel my account

quazi
Great Neighbour / Super Voisin

I have moved my number to another provider and I have a prepaid account. How do I cancell my credit card authorization. 

6 REPLIES 6

quazi
Great Neighbour / Super Voisin

No for Freedom Mobile

will13am
Oracle
Oracle

Access to the account is no longer possible once the port is complete.  If there are concerns of future renewal charges, it is best to cancel auto pay and remove the credit card from the system.

kav2001c
Mayor / Maire

@quazi if you moved your number to another provider no further action required

Your account is already cancelled

 


@quaziwrote:

I have moved my number to another provider and I have a prepaid account. How do I cancell my credit card authorization. 


 

torontokris
Town Hero / Héro de la Ville

@quaziwrote:

I have moved my number to another provider and I have a prepaid account. How do I cancell my credit card authorization. 


@quazi did you leave for koodo?

shawnie_boy
Model Citizen / Citoyen Modèle

It’s automatic, account closed 

mimmo
Retired Oracle / Oracle Retraité

loginto selfserve and click payments and remove your credit card.

 

but typically once you have ported out your account is closed automatically.

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