I accidentlly bought an addon

[RefilmingOG]

I bought the international Addon by accident, is there anyway for a refund or to transfer the purchase into credits for my next Bill cycle or something? Please help

[Triguy · Accepted solution]

Usually there are no refunds as PM is prepaid.  You could submit a ticket to a CSA and explain what had happened.

Here’s when and how to contact our Customer Support Agents:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
• Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

[Anonymous]

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@RefilmingOG wrote:

I bought the international Addon by accident, is there anyway for a refund or to transfer the purchase into credits for my next Bill cycle or something? Please help

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@RefilmingOG 

Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent,

• you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
• You’ll need to be logged in to your Community account for the link to work.

• please include in your message,
  
• your account number, 
  
• your phone number,
• your account 4 digit pin,
• your Email address,

• Customer Support Agent by CS_Agent, will Response to your inbox by private message 
  Check your private message inbox (click on the envelope top right of your screen)

         Good Luck....