How to purchase add-ons immediately

[rich_laura]

I would like to add a data add-on my account immediately. I added it and it says my account has $10 available funds.  What am I doing wrong, as it is not active on my phone...

TIA

[kselmak]

I guess technically the only way to make the purchase immediate is to already have enough funds on your balance for the purchase. Otherwise it will have to be 2 step process

[hycm53]

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@rich_laura wrote:

I would like to add a data add-on my account immediately. I added it and it says my account has $10 available funds.  What am I doing wrong, as it is not active on my phone...

TIA

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Follow this step to do add-on:

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974#M22...

[Triguy]

After you purchase it then you need to add it to your account.

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve

[gblackma]

@rich_laura  it's a 2 step process.  Add funds and then purchase the add on.

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@rich_laura wrote:

I would like to add a data add-on my account immediately. I added it and it says my account has $10 available funds.  What am I doing wrong, as it is not active on my phone...

TIA

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[Daps]

Once you add the money to your account, you can go to purchase the add-on.

You can logon your account or call 611 to make the purchase.