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How to change my plan

Twin71231
Good Citizen / Bon Citoyen

How do I can get a better plan 

7 REPLIES 7

srlawren
Retired Oracle / Oracle Retraité

@Amine_E you might want to update your signature, I believe it's a bit outdated now 😉


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Amine_E
Retraité / Retired
Retraité / Retired

Hi 🙂
Thank you for reaching out to us and We will be more than happy to assist you 🙂

 

https://www.publicmobile.ca/en/on/plans

 

1-Log in at https://selfserve.publicmobile.ca/.
2-On the Overview, click Change Plan.
3-Select a Day Pass and plan options for each type of usage. 
4-Submit the order effective immediately or at the start of your next billing cycle date.

 

I hope that you are satisfied with the response and that I have correctly answered to all your needs


Please let us know If you have any other concern


We wish you an excellent day!


-Amine

 

Here is an extra tip: You can find many answers to your questions on our ***Knowledge Base*** web page https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/tkb-p/knowledge_base

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srlawren
Retired Oracle / Oracle Retraité

@Twin71231 what's your current plan, and what are you looking to change?


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@Alex888 wrote:

There is an option to create your own plan that you can tailor to suit you. Just FYI sometimes adding more to the plan will not affect or may lower the cost of the total plan (eg. with Canada-wide talk and Interational text if you add 500MB data it cost $5 less then if you get no data). To look at the plan options go here https://www.publicmobile.ca/en/bc/plans


@Alex888

I agree with @computergeek541 that "better" is always relative and depends on what your needs are. While the "build your own plan" feature is something I think sets Public Mobile apart (and, yes please, as you mention, people should take the time to try different options, the bundle discounts often get you better value with the third choice), these days the best bang for the buck is in the ready made special offers.

Alex888
Mayor / Maire

There is an option to create your own plan that you can tailor to suit you. Just FYI sometimes adding more to the plan will not affect or may lower the cost of the total plan (eg. with Canada-wide talk and Interational text if you add 500MB data it cost $5 less then if you get no data). To look at the plan options go here https://www.publicmobile.ca/en/bc/plans


@Twin71231 wrote:

How do I can get a better plan 


Better is very subjective.  Only you know how much you want, can, or are willing to pay, and what you need out of a plan.  There aren't any plans available that aren't already advertised, and you're free to choose from them.

Dunkgirl
Deputy Mayor / Adjoint au Maire

@Twin71231 wrote:

How do I can get a better plan 


Click here. https://selfserve.publicmobile.ca/ then login and click change plan. If the plan section is blank, log out and try again in 1 hour. Once you see your current plan listed, select from a new plan or use the plan builder to customize a plan. Suggested choice is to "change at renewal" instead of "change plan now" unless you want to lose whatever is left on the existing plan as they are not pro rated.

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