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How to cancel my account/service

chrism
Good Citizen / Bon Citoyen

I'm getting a lot of dropped calls, no help from "tech support". 

 

I'm switching to another provider, I can't handle this, it's not worth saving $10/month.

 

I've deleted my auto pay information, and I'll port out my number to another carrier before the end of the 30 days.  Is this all that's required?

3 REPLIES 3

RossN
Mayor / Maire

Adios muchacho 

cavemantoronto
Mayor / Maire

@chrism wrote:

I'm getting a lot of dropped calls, no help from "tech support". 

 

I'm switching to another provider, I can't handle this, it's not worth saving $10/month.

 

I've deleted my auto pay information, and I'll port out my number to another carrier before the end of the 30 days.  Is this all that's required?


You don't cancel. If you are taking number with you, have new carrier port it.

Pizzaeh
Deputy Mayor / Adjoint au Maire

@chrism wrote:

I'm getting a lot of dropped calls, no help from "tech support". 

 

I'm switching to another provider, I can't handle this, it's not worth saving $10/month.

 

I've deleted my auto pay information, and I'll port out my number to another carrier before the end of the 30 days.  Is this all that's required?


Yes, that is all you need to do.   

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