The problem is I have been patient but I have a empty bank account and funds in paypal that I can not access because of 2 factor authorization so public mobile is double screwing me right now
So you have already had some correspondence with the Moderators? Have you verified your account and are waiting for them to take action? Just trying to find out where you are in the process.
Any mods in here that I can talk to right away?
It took 11 days for me.
Is this typical response times? How about others?
It shouldn't be. People tend to spam tickets when they don't get instant help which likely slows the system down. I submitted one ticket, I had to verify my information twice (I think they took too long to respond after I verified that it timed out) after I verified the second time it was a couple of days later and they started helping. I've had two messages so far from the mods since they started helping.
These reported response times are definitely abnormal. I have had 3 interactions in the past week and based on my personal experience, turnaround time is between 1 and 2 days. I had one ticket extend by a couple of days due to handoff. The moderator looking after my issue did not complete the necessary work before end of shift and it was like going back into the beginning of the queue waiting for someone else to take over the case.