I need help my account is locked and I am being told there is a charge on my account for around $90. Mods answer me today!!!!!!!!!!!!!!!!!!!
It may take some time
Put urgent in the title
What happens when you try to log in? What kind of message you get?
What does it say when you call 611
Which plan are you on?
@JPM1988, the moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
By the way, what do you mean account is locked? Did you forget the password and cannot do a password reset. What source says you owe $90?
@will13am The OP has created 4 similar posts so far with the same subject maybe a good idea to combine them. @JPM1988 creating multiple posts is not going to speed things uo for you. Your best option is to contact the moderator team. Also dial 611 frim your phone and remove Autopay if you feel that your account has been compromised.
@JPM1988, one post is enough! Thread crapping will not resolve your issue any faster. In fact, you might get better results by cooling the jets and working with the community members while you wait for moderator team intervention.