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Mayor / Maire

Re: Get new deal as existing customer?


Depends exactly what the “Bonus Data” is that you are referring to. If it was Bonus Data for some number of months only and came with activations of anew plan, generally it would have been stipulated that you cant change plans or you will lose it. If it is free gifts from last August and again in December, given to all existing customers then it wont be lost if you switch plans.


The only way to get accurate replies is to give lots of detailed info about the bonus data, your plan, when you activated etc.