Freedom plan change

[nockers98]

@NDesai

thank you!

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@NDesai wrote:

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@nockers98 wrote:

yeah i will have to do that hopefully they will honour the fact that the change happened soon before the promo went on, where would i be able to find the moderators? fairly new to this whole customer service online thing

thanks 

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You can send private message to any one moderator.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

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[nockers98]

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@Luddite wrote:

@nockers98 We understand that any Freedom plan is acceptable.

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@Luddite

ok thanks i may just have to go back to Freedom and back to Public if they cant honor me

[NDesai]

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@nockers98 wrote:

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@Luddite wrote:

@nockers98 We understand that any Freedom plan is acceptable.

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@Luddite

ok thanks i may just have to go back to Freedom and back to Public if they cant honor me

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Porting your current number to FM is not necessary. You can sign up with FM by picking a new number and port that number into a new PM account. After receiving 6GB bonus, you can port in your number from old PM account to the new one. 

Note: Use alternate email address when you create new PM account. 

[Luddite]

@NDesai Are you certain a number can be ported between PM accounts? Assume the port-out account gets closed.

[ShawnC13]

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@Luddite wrote:

@NDesai Are you certain a number can be ported between PM accounts? Assume the port-out account gets closed.

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Interested in answer as I have always heard you could not switch PM numbers between plans

But I see you are suggesting creating a whole new PM account and closing old one when you port to the Competitive Freedom Promo

[NDesai]

@Luddite Why not? Yes, either way the old PM account will be deactivated. Its better to port in directly from PM > PM rather then PM > FM > PM. 

https://productioncommunity.publicmobile.ca/t5/Self-Serve/How-can-I-change-my-phone-number/m-p/15999

[Luddite]

@NDesai Thanks.

[NDesai]

@ShawnC13 @Luddite Sorry for the confusion. I am aware that you can NOT transfer from PM > PM and keep both accounts. I am just letting them know that the process of porting out to FM can be avoided. 

[nockers98]

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@NDesai wrote:

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@nockers98 wrote:

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@Luddite wrote:

@nockers98 We understand that any Freedom plan is acceptable.

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@Luddite

ok thanks i may just have to go back to Freedom and back to Public if they cant honor me

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Porting your current number to FM is not necessary. You can sign up with FM by picking a new number and port that number into a new PM account. After receiving 6GB bonus, you can port in your number from old PM account to the new one. 

Note: Use alternate email address when you create new PM account. 

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interesting approach, i may need to do that but seems like others are doubtfull that you can switch numbers between accounts 

[nockers98]

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@NDesai thank you i guess i will do that if i cant get honoured, greatly appreciated