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Good Citizen / Bon Citoyen

Re: Freedom plan change

@NDesai

thank you!


@NDesai wrote:

@nockers98 wrote:

yeah i will have to do that hopefully they will honour the fact that the change happened soon before the promo went on, where would i be able to find the moderators? fairly new to this whole customer service online thing

thanks 


You can send private message to any one moderator.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...


 

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Good Citizen / Bon Citoyen

Re: Freedom plan change


@Luddite wrote:

@nockers98 We understand that any Freedom plan is acceptable.


@Luddite

ok thanks i may just have to go back to Freedom and back to Public if they cant honor me

Oracle

Re: Freedom plan change


@nockers98 wrote:

@Luddite wrote:

@nockers98 We understand that any Freedom plan is acceptable.


@Luddite

ok thanks i may just have to go back to Freedom and back to Public if they cant honor me


Porting your current number to FM is not necessary. You can sign up with FM by picking a new number and port that number into a new PM account. After receiving 6GB bonus, you can port in your number from old PM account to the new one. 

Note: Use alternate email address when you create new PM account. 


_____________________________________________________________________

I am not a mod. Do not send me private message with your personal info.

New Here? - Check out Knowledge Base Articles to learn more about Public Mobile.

Oracle

Re: Freedom plan change

@NDesai Are you certain a number can be ported between PM accounts? Assume the port-out account gets closed.


>>> ALERT: I AM NOT A MODERATOR. JE NE SUIS PAS MODERATEUR.
Oracle

Re: Freedom plan change


@Luddite wrote:

@NDesai Are you certain a number can be ported between PM accounts? Assume the port-out account gets closed.


Interested in answer as I have always heard you could not switch PM numbers between plans

But I see you are suggesting creating a whole new PM account and closing old one when you port to the Competitive Freedom Promo


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Oracle

Re: Freedom plan change

@Luddite Why not? Yes, either way the old PM account will be deactivated. Its better to port in directly from PM > PM rather then PM > FM > PM. 

 

https://productioncommunity.publicmobile.ca/t5/Self-Serve/How-can-I-change-my-phone-number/m-p/15999


_____________________________________________________________________

I am not a mod. Do not send me private message with your personal info.

New Here? - Check out Knowledge Base Articles to learn more about Public Mobile.

Oracle

Re: Freedom plan change

@NDesai Thanks.


>>> ALERT: I AM NOT A MODERATOR. JE NE SUIS PAS MODERATEUR.
Oracle

Re: Freedom plan change

@ShawnC13 @Luddite Sorry for the confusion. I am aware that you can NOT transfer from PM > PM and keep both accounts. I am just letting them know that the process of porting out to FM can be avoided. 


_____________________________________________________________________

I am not a mod. Do not send me private message with your personal info.

New Here? - Check out Knowledge Base Articles to learn more about Public Mobile.

Good Citizen / Bon Citoyen

Re: Freedom plan change


@NDesai wrote:

@nockers98 wrote:

@Luddite wrote:

@nockers98 We understand that any Freedom plan is acceptable.


@Luddite

ok thanks i may just have to go back to Freedom and back to Public if they cant honor me


Porting your current number to FM is not necessary. You can sign up with FM by picking a new number and port that number into a new PM account. After receiving 6GB bonus, you can port in your number from old PM account to the new one. 

Note: Use alternate email address when you create new PM account. 


interesting approach, i may need to do that but seems like others are doubtfull that you can switch numbers between accounts 

Good Citizen / Bon Citoyen

Re: Freedom plan change


@NDesai thank you i guess i will do that if i cant get honoured, greatly appreciated