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For 15$ monthly plan - 100 Minutes Province-Wide Talk counts minutes for incoming calls as well?

amitbhagat
Great Citizen / Super Citoyen

Hello,

 

Kindly help understand ¬ For 15$ monthly plan, 100 Minutes Province-Wide Talk counted for Outgoing calls only OR Outgoing + Incoming calls? 

 

38 REPLIES 38

Camera4617
Town Hero / Héro de la Ville

@amitbhagat wrote:

I don't think, as my incoming call minutes are also deducted from 100 minutes limit... Can you please confirm? @Camera4617 


Based on the plan details (Unlimited  Incoming Calls), they should NOT be counted in your 100 min. If you are sure they are, then do what @Anonymous  suggested, contact moderators. 

Unless you have some different 15$ plan. I'd check in 'Account Overview' under 'Plan Details' option to ensure it is showing 'unlimited incoming calls'

 


@amitbhagat wrote:

I don't think, as my incoming call minutes are also deducted from 100 minutes limit... Can you please confirm? @hairbag1  


@amitbhagat , if that is really happening then it should not be.

So when you receive a call, you see it adding up on your Plan Minutes on your Overview Tab in your SELF SERVE?

 

This is Moderator contact worthy, if so.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

 

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Anonymous
Not applicable

 @amitbhagat : Dang it. You'll need to contact the moderators to straighten that out. Officially, it's supposed to be unlimited incoming from anywhere. But these retro provincial plans might be messed up.

Edit: or perhaps more specifically the limited minute $15 plan.

amitbhagat
Great Citizen / Super Citoyen

I don't think, as my incoming call minutes are also deducted from 100 minutes limit... Can you please confirm? @hairbag1  

amitbhagat
Great Citizen / Super Citoyen

I don't think, as my incoming call minutes are also deducted from 100 minutes limit... Can you please confirm? @Camera4617 

hairbag1
Mayor / Maire

@amitbhagat wrote:

Hello,

 

Kindly help understand ¬ For 15$ monthly plan, 100 Minutes Province-Wide Talk counted for Outgoing calls only OR Outgoing + Incoming calls? 

 


Outgoing calls only...but checking your voicemail counts also.

Camera4617
Town Hero / Héro de la Ville

Just outgoing.. Incoming calls are free anywhere in Canada.. 

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