I distinctly recall changing my plan to the 12gb / 3 months offer that was out in fall, however my plan is still reading as 6 gb / 3 months? Will this change occur after my next pay cycle or is there an error I am not seeing?
So you have reached you pay cycle date and your plan did not change? In this case, you should contact a MOD with you phone number and they will look into it for you. It's most likely one of the early bug.
I am assuming that you set a future dated plan change during the fall promo and still you are on your previous 6 gb plan. You will have your plan change on 12 gb on your plan renewal date which can be between today and until February 18.
