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Extra Charge on credit card

paulettemac
Great Neighbour / Super Voisin

Good morning,

I recently purchased a US Roaming add on for $20 while in the states and it looks like I have been charged twice on my credit card.  I will attach photos to message. 

Looking forward to hearing from you!!Public Mobile.PNGpublic mobile 2.jpg

 

2 REPLIES 2

YVR
Model Citizen / Citoyen Modèle

@paulettemac wrote:

Good morning,

I recently purchased a US Roaming add on for $20 while in the states and it looks like I have been charged twice on my credit card.  I will attach photos to message. 

Looking forward to hearing from you!!

 

Nothing to worry about. 

The second charge will clear, the public mobile payment systems seems to do this. Happens with credit cards and also how credit statements show the preauthorization from the web.  In a few days, your statment will only show one charge.  

 

mimmo
Retired Oracle / Oracle Retraité

One says pending the other is a cHarge.  What are you available funds? Can you post a screenshot of your pm payment history? 

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