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Great Neighbour / Super Voisin

Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?

I have heard Lucky mobile gives it's customer unlimited data at reduced speed after the data is used up thats offerd in the plan. Does this happen too in PM? what after the usage of data that comes with the plan?

Thanks.


Accepted Solutions
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Mayor / Maire

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?


@realzaheer wrote:

I have heard Lucky mobile gives it's customer unlimited data at reduced speed after the data is used up thats offerd in the plan. Does this happen too in PM? what after the usage of data that comes with the plan?

Thanks.


PM does not have unlimited very slow speed data after the plan data was consumed before renewal.  You PM data will stop working after using all plan data for that cycle.

 

Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from self-serve. You get your data back immediately with plan change.
2. If you want to renew the same plan early, you need to create a moderator support ticket using the ? button at the bottom right hand corner of this page. Moderator wait time is 2 days. If your next renewal date is up to 2 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $15 1GB data or $10 200MB data. Expensive option

 

PM is a prepaid service.  There is no refund of the unused days if you renew your plan early.

View solution in original post


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Mayor / Maire

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?


@realzaheer wrote:

I have heard Lucky mobile gives it's customer unlimited data at reduced speed after the data is used up thats offerd in the plan. Does this happen too in PM? what after the usage of data that comes with the plan?

Thanks.


PM does not have unlimited very slow speed data after the plan data was consumed before renewal.  You PM data will stop working after using all plan data for that cycle.

 

Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from self-serve. You get your data back immediately with plan change.
2. If you want to renew the same plan early, you need to create a moderator support ticket using the ? button at the bottom right hand corner of this page. Moderator wait time is 2 days. If your next renewal date is up to 2 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $15 1GB data or $10 200MB data. Expensive option

 

PM is a prepaid service.  There is no refund of the unused days if you renew your plan early.

View solution in original post

Highlighted
Mayor / Maire

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?


@realzaheer wrote:

I have heard Lucky mobile gives it's customer unlimited data at reduced speed after the data is used up thats offerd in the plan. Does this happen too in PM? what after the usage of data that comes with the plan?

Thanks.


PM is not offering that. Data just stops. You can buy data add-ons for if and when you use up your plan data.

Highlighted
Great Citizen / Super Citoyen

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?

@realzaheer just to add to @z10user4‘s post that the data add ons are still at 3G speed

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Town Hero / Héro de la Ville

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?

No. after use up, no more data.

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Model Citizen / Citoyen Modèle

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?

@Carniam add ons are not 3G speed if you have a no data plan not sure if thise are older plans.

 

They are actually 4G LTE throttled to 3G speeds. 

 

Now reading the terms it looks like any plan we pick has data even the 15.00 plan 250mb. So does that mean that even that plan is only supplimentes with 3G. Which would effectively mean any plan add on will actually not be 4G LTE. Can anyone confirm this. The wording is tricky. @ShawnC13 @will13am @Luddite @NDesai 

 

Screenshot_20200606_205534.jpg

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Oracle

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?

@Naepalm , anyone with a current in market plan gets "3G speed" data whether it's add-on or included data.  The only anomalous plan that doesn't come with any data was the $10 plan which hasn't been offered for a long time.  Customers with that plan would get full LTE speed of purchasing add-on data.  

 

Highlighted
Oracle

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?

Adddenda to @will13am:

a) data only plan is LTE and any associated data add-ons

b) vaguely recall someone testing $15 plan without autopay getting LTE data add-on.


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.
Highlighted
Mayor / Maire

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?


@will13am wrote:

@Naepalm , anyone with a current in market plan gets "3G speed" data whether it's add-on or included data.  The only anomalous plan that doesn't come with any data was the $10 plan which hasn't been offered for a long time.  Customers with that plan would get full LTE speed of purchasing add-on data.  

 


Rock n roll x 3.

But I haven't done a speedtest in ages.

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Great Citizen / Super Citoyen

Re: Does $25 plan has unlimited 3g data after you use up the data linit thats offered in the plan?

@Naepalm heres the section on the add on page that speaks to data speed 

6E830B9C-4F14-4EC0-BBE6-45FFB706791F.jpeg