cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
versysrob
Good Citizen / Bon Citoyen

Do I lose my free add ons if I decrease my plan?

I have been with PM for over a year. Paying $35.  I have never used my 2.0 gigs a month, I have the 5 free gigs from last year's give away and now I have 2 more free gigs. I would like to to decrease my plan to the $25.00 plan. I want to know if I lose those gigs that I have "in the bank"?

 


Accepted Solutions
hairbag1
Mayor / Maire

Re: Do I lose my free add ons if I decrease my plan?

@versysrob...

I've done exactly what you're referring to...dropped down to the $15 from $25. All the Free Holiday data and calling add-ons I've accumulated over the last 2 years stayed on my account. As we've been stuck at home for the last year....mostly we use wifi now, reducing our need for data.

Happy Holidays  😷

View solution in original post


All Replies
kb_mv
Mayor / Maire

Re: Do I lose my free add ons if I decrease my plan?


@versysrob wrote:

I have been with PM for over a year. Paying $35.  I have never used my 2.0 gigs a month, I have the 5 free gigs from last year's give away and now I have 2 more free gigs. I would like to to decrease my plan to the $25.00 plan. I want to know if I lose those gigs that I have "in the bank"?

 


@versysrob Nope! They are yours until you use them up.

Triguy
Mayor / Maire

Re: Do I lose my free add ons if I decrease my plan?

The add-ons will remain in your account until they have been used up.

hairbag1
Mayor / Maire

Re: Do I lose my free add ons if I decrease my plan?

@versysrob...

I've done exactly what you're referring to...dropped down to the $15 from $25. All the Free Holiday data and calling add-ons I've accumulated over the last 2 years stayed on my account. As we've been stuck at home for the last year....mostly we use wifi now, reducing our need for data.

Happy Holidays  😷

View solution in original post

Need Help? Let's chat.