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Good Citizen / Bon Citoyen

Data

Hi all, I'm a new member and can't seem to get my public mobile data to work. I can get wifi from my home server st home but when I tried to use my data when I was away from home I got nothing. Airplane mode is off. It says I have used 0 data out of my available

1 gb. 

Model Citizen / Citoyen Modèle

Re: Data

@Silvaggios 

 

Make sure in your phone's settings that your cellular data is turned on.

 

Check the apn settings on your phone are: 

 

APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

 

More info for particular devices:

https://apn-canada.gishan.net/en/apn/public-mobile

Mayor / Maire

Re: Data


@Silvaggios wrote:

Hi all, I'm a new member and can't seem to get my public mobile data to work. I can get wifi from my home server st home but when I tried to use my data when I was away from home I got nothing. Airplane mode is off. It says I have used 0 data out of my available

1 gb. 


@Silvaggios You need to have there correct APN entry. What is the make and model of your phone?

Good Citizen / Bon Citoyen

Re: Data

My phone is an Asus zenphone go zb551kl

Mayor / Maire

Re: Data


@Silvaggios wrote:

My phone is an Asus zenphone go zb551kl


@Silvaggios  Other customers with Asus Zenfone had to add the APN manually. If your Android version is 8.1 you might not be able to add the APN and the only way to add it is to use a Freedom mobile sim or a roam.com sim. For other versions of Android you should be able to add it manually.

Good Citizen / Bon Citoyen

Re: Data

Do I need to type all of the above in?

Mayor / Maire

Re: Data

@Silvaggios 

Yes, you will need to enter everything manually.  Hopefully, it will let you enter manually.  

Good Citizen / Bon Citoyen

Re: Data

Thanks it worked

Great Neighbour / Super Voisin

Re: Data

i also tried to do this in my setting and still iam getting no data on my phone, i have a google pixel xl phone,how can i get my data to work???? i paid extra for this......!

Mayor / Maire

Re: Data


@sonalisoni1796 wrote:

i also tried to do this in my setting and still iam getting no data on my phone, i have a google pixel xl phone,how can i get my data to work???? i paid extra for this......!


@sonalisoni1796  A Pixel XL should work with data on PM without any issues. Make sure data is on, mobile network is connected to Public Mobile and the APN is set to sp.mb.com.