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Great Neighbour / Super Voisin

Data used up without being turned on?

I have a Google Pixel (2016) and I haven't used the data yet. Actually I haven't turned data on since I started using public mobile (data usage> mobile data is off as far as I can see). But just today I got a text that I'm close to using all of my data, and when I checked online, there's only 5 mb left. Has anyone experienced something like this?

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Mayor / Maire

Re: Data used up without being turned on?

@chu_chu can you check data activity of your apps? Maybe they used it on background?

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All Replies
Mayor / Maire

Re: Data used up without being turned on?

@chu_chu check to see if developer options is turned on. Settings - system - advanced - developer options - mobile data always active.  Turn it off. If it isn't this, please let us know. Thanks.

Mayor / Maire

Re: Data used up without being turned on?

@chu_chu 

 

 

Thanks for telling us your phone model.  

 

Check here. 

Mayor / Maire

Re: Data used up without being turned on?

@chu_chu can you check data activity of your apps? Maybe they used it on background?

View solution in original post

Good Citizen / Bon Citoyen

Re: Data used up without being turned on?

i have a google pixel 2xl were did you turn off your data

Great Neighbour / Super Voisin

Re: Data used up without being turned on?

Thanks, I think i did this as this was the page i referred to originally.

Great Neighbour / Super Voisin

Re: Data used up without being turned on?

Thanks for the reply. I don't think I have 'developer options' enabled. Could this still be the problem?

Great Neighbour / Super Voisin

Re: Data used up without being turned on?

Thanks for your suggestion. I can see that there are apps listed as using data. But I am pretty sure I never turned it on. This is strange but since I don't have an explanation, maybe I really did turn it on and off by accident at some point. 

Mayor / Maire

Re: Data used up without being turned on?

 @chu_chu 

It's that many phones have a feature to "failover" to cell data if wifi data becomes weak or disconnected. Oddly it seems it's only possible to turn that off in those developer options in Android.

Mayor / Maire

Re: Data used up without being turned on?

 
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