II assume you are connected to wifi with your phone? To take a screenshot you press the home and power button at the same time and hold them. after a second or 2 you should hear the flash go. Then post it here.
how long does it take for a moderator to get back to me..??
It could be up to a couple days.
Have you gone through the APN settings?
Again with my old Androids but maybe similar for a newer
Settings/Mobile network/Access Point Names
You might see things in there. Maybe you can delete them. Maybe you can edit them. Not sure. Make the items match the reference way above in this thread.
it is marked my friend..im so disapointed
What do you mean by marked? Don't get disappointed, we should be able to sort this out.
im on my laptop
If you are able to post a scrrenshot of you APN settings that may hekp. If you can log into the community with your phone then screenshot and post yourr APN settings. Make sure not to get any personal information.
thank you everyone for all your replies..it look like i need more help or something..if this things doesnt get resolve i going back with virgin and kissing my 50$ goodbye