Data not working.

[sheytoon]

Can you take pictures of the APN screen settings and upload here so we can take a look?

Either do a screenshot or take a picture using another phone.

[krazykiwi]

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@isabellelabelle wrote:

thanks for your reply.

how can i know that?

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From a quick search it says it is under the battery. you will need to turn your phone off and remove the battery. You should see model, IMEI number and serial number. Write them all down.

[z10user4]

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@krazykiwi wrote:

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@isabellelabelle wrote:

thanks for your reply.

how can i know that?

---

From a quick search it says it is under the battery. you will need to turn your phone off and remove the battery. You should see model, IMEI number and serial number. Write them all down.

---

BUT DON'T GIVE US THE IMEI #!

[krazykiwi]

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@z10user4 wrote:

---

@krazykiwi wrote:

---

@isabellelabelle wrote:

thanks for your reply.

how can i know that?

---

From a quick search it says it is under the battery. you will need to turn your phone off and remove the battery. You should see model, IMEI number and serial number. Write them all down.

---

BUT DON'T GIVE US THE IMEI #!

---

Yes, we don't need the serial number either but they are good for you to have.

[z10user4]

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@krazykiwi wrote:

---

@z10user4 wrote:

---

@krazykiwi wrote:

---

@isabellelabelle wrote:

thanks for your reply.

how can i know that?

---

From a quick search it says it is under the battery. you will need to turn your phone off and remove the battery. You should see model, IMEI number and serial number. Write them all down.

---

BUT DON'T GIVE US THE IMEI #!

---

Yes, we don't need the serial number either but they are good for you to have.

---

I was going more for privacy and tracking possibilities.

[krazykiwi]

There are no dumb questions, if you don't know just ask. We are here to help! 

[z10user4]

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@isabellelabelle wrote:

the only thing i see under the battery is this xxxxxxxxxx

S/N:xxxxxxxxxx

whatever that mean

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I have an old LG with an old Android. Surely it would be the same route....Go into Settings and all the way down to About phone. Go in there and see what you see.

[isabellelabelle]

i tried to take a picture with my computer..cant see crap..im gonna try with screenshot.be rite back

[isabellelabelle]

yeah im there.. model number sgh-i747m

is that what we are looking for?