Data add on

[Domina]

How do I add on to my data? I have purchased $15.00 to add on 1GB data.

[popping]

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@Domina wrote:

How do I add on to my data? I have purchased $15.00 to add on 1GB data.

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Login to your self-serve account.

If you have $15 or more available fund in your account, you have not done the second step yet.  Buy the add-on with the fund in your account. 

After add-on purchase, check your the 1GB data usage line on your overage page to monitor your usage.  Later, if you don't see the data usage line, you had use all your add-on data.

[gblackma]

@Domina heres a screenshot on adding the data add on. Stay safe.

[geopublic]

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@Domina wrote:

How do I add on to my data? I have purchased $15.00 to add on 1GB data.

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@Domina  Purchasing an add-on is a two step process:

1. Purchase the add-on by adding funds to your account
2. Use selfserve or dial 611 and add the add-on to your account

You still need to do step 2.

[JoyLuck · Accepted solution]

Buying an add on is a 2 step process. You added the funds. Now go back into self service and make the purchase.

Here is a HDI:

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974