05-29-2020 11:32 AM - edited 01-05-2022 10:57 AM
How do I add on to my data? I have purchased $15.00 to add on 1GB data.
Solved! Go to Solution.
05-29-2020 11:42 AM - edited 05-29-2020 11:46 AM
@Domina wrote:How do I add on to my data? I have purchased $15.00 to add on 1GB data.
Login to your self-serve account.
If you have $15 or more available fund in your account, you have not done the second step yet. Buy the add-on with the fund in your account.
After add-on purchase, check your the 1GB data usage line on your overage page to monitor your usage. Later, if you don't see the data usage line, you had use all your add-on data.
05-29-2020 11:38 AM
05-29-2020 11:34 AM
05-29-2020 11:34 AM
Buying an add on is a 2 step process. You added the funds. Now go back into self service and make the purchase.
Here is a HDI:
https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974