@kmmercer Below is a reply that I gave to someone else who had the same concern. Have a read, it explains it all. In his case the start date was the 19th.
30 day cycles/plans here are not the same as monthly.
Though you started on March 19th, your first renewal was on April 18th (30 days later. A day earlier than your preferred day of the 19th because March has 31 days).
Your second renewal was May 18th (April has 30 days so the date doesn't change).
Your 3rd renewal was 30 days later on June 17th (it seems like a day earlier but May has 31 days so you did in fact get 30 days of service).
Your 4th renewal was on 17 July (notice date did not change because June had 30 days).
Your 5th renewal was 16 August. Again 30 days after your last renewal (a day earlier on the calendar because July has 31 days).
Your last renewal would have been September 15, on first glance a day earlier than last month but you still got 30 days of service (August has 31 days so it again pushes it back on day).
Etc etc etc. There is no scam going on, only 30 day billing cycle as opposed to "monthly".
Go back and check your statements to see the dates you paid and count between them on a calendar. You'll see that they haven't ripped you off.
Important to note: you are paying for 30 days of service, not one month.
