02-04-2019 02:12 PM - edited 01-05-2022 03:15 AM
02-04-2019 07:42 PM
@Alex888 wrote:
You will likely just have to wait, it's a common problem with US Roaming.
@Alex888 no. There is a problem with receiving text messages when your US Roaming Texting add-on expires, but I'm not aware of any similar issue for data.
02-04-2019 07:07 PM
02-04-2019 03:02 PM - edited 02-04-2019 03:05 PM
Confirm it is "isp.mb.com" under APN settings when you are done.
EDIT: If none of that works try this - turn phone off, remove sim, turn phone on let it find "no service" turn off insert sim then turn back on.
02-04-2019 03:01 PM - edited 02-04-2019 03:01 PM
@ajberg wrote:No luck 😞
Try resetting your APN settings and your Network settings.
02-04-2019 02:59 PM
No luck 😞
02-04-2019 02:33 PM
Did you possibly set the carrier manually in the US, and need to rechoose Public Mobile?
02-04-2019 02:21 PM
@ajberg wrote:Purchased a US Roaming add-on that expired today, and now the regular data plan isn't working anymore. I think I've seen somewhere before that this takes 24 hours to resolve itself? Is there a way to fix this sooner?
This happened to me, Try this
Login to self serve - Plan & add-ons - Lost/Stolen phone - Suspend service.
Logout and wait a few minutes then login and select found phone.
This will not blacklist your phone.
IF this does not work try adding a dollar to your account.
If either response to your particular request leads to the resolution of your issue , please help other community members by marking that post as the solution. Thank You
02-04-2019 02:14 PM
@ajberg wrote:Purchased a US Roaming add-on that expired today, and now the regular data plan isn't working anymore. I think I've seen somewhere before that this takes 24 hours to resolve itself? Is there a way to fix this sooner?
@ajbergAre you back in Canada on the public mobile network? Did you log in and make sure you still have data left on your plan?
02-04-2019 02:14 PM
I don't think so you will have to wait... @ajberg