01-02-2021 04:01 PM - edited 01-05-2022 04:42 PM
01-02-2021 09:32 PM
@jbacic wrote:How much does it cost to add on more data once you have run out for the month? Can this be done automatically online?
If you're on a lower plan and this happens often, think about changing to a more expensive plan that has more data. This is cheaper than buying add-ons on a regular basis. I would look at amount of data used for last 6 months and calculate the average.
01-02-2021 06:02 PM
@jbacic Check the cost of data in your plan. If it's less than $15/gb it will be cheaper to renew your current plan early. To do so, make a one time payment so that Available Funds equal your plan cost. Then contact the moderators to renew early.
01-02-2021 04:15 PM
@jbacic Also to just add to what everyone else has advised that the nice thing about PM's add-ons is that any unused portions of either the data or mins add-ons will keep rolling over every cycle until completely used up, so it's always a good idea to keep them as an insurance for the times you may deplete your plan data/mins (if on limited mins plan) before your renewal.
01-02-2021 04:10 PM
Hello @jbacic ,
In SELF SERVE under "Purchase Add-ons" you will see options for purchase.
Purchasing an Add-On? Be sure to:
1. Add funds to your account, if you don`t have sufficient funds
2. Go back to the Add-Ons page and select your Add-On.
01-02-2021 04:09 PM
@jbacic, just to add to what @computergeek541 said, purchasing add-ons is a two-step process. The first time you "purchase" the add-on it actually only adds funds to your Available Funds Account. You will then need to go in and "re-purchase" the add-on you would like.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
01-02-2021 04:06 PM
@jbacic wrote:How much does it cost to add on more data once you have run out for the month? Can this be done automatically online?
You can purchase a 1GB add-on for $15. This purcahse can be made from within your self serve account.