04-12-2019 09:25 AM - edited 01-05-2022 04:19 AM
I recently purchased a US Roaming Add-on, but when I looked at my account summary I was charged for two packages. How do I get the extra package refunded?
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04-12-2019 09:55 AM
@nealio you were charged twice and two addons show up in your overview page ? That is strange.
I would just ask for credit to availabe funds not a refund.
04-12-2019 09:31 AM
@nealioYou will have to contact the moderators to get a refund, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437