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Charged for Two US Roaming Add-ons

nealio
Great Neighbour / Super Voisin

I recently purchased a US Roaming Add-on, but when I looked at my account summary I was charged for two packages. How do I get the extra package refunded?

2 REPLIES 2

mimmo
Retired Oracle / Oracle Retraité

@nealio you were charged twice and two addons show up in your overview page ? That is strange. 

 

 I would just ask for credit to availabe funds not a refund. 

Alex888
Mayor / Maire

@nealioYou will have to contact the moderators to get a refund, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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