@wildheart Do you want to try something as a test? We've been waiting for someone in Quebec on the $50 8.5 gig plan that wants the 9.5 gigs.
@Anonymous @computergeek541 maybe we have someone to test our discussion yesterday.
@wildheart Anyways I am in Quebec on the $15 plan. PCgeek says the system does not allow you to change to the same plan.
It let me pick "change at next renewal" for the same $15 plan.
Now in Quebec the $35 plan you get $5 off and the terms and conditions say. Will be automatically applied.
Although I'm not on the $35 plan (we're waiting for someone that is to try this test) if I select change at next renewal it shows me the $5 discount that will be applied since I'm in Quebec.
For the $50 plan the terms of the 9.5 gigs say "after activation". When I do change at next renewal for the $50 plan it does not show me the 9.5 gigs. I believe because the term of that promotion says "after activation" where the $35 promo for $5 discount says "automatically" which is why it shows me the $5 discount. Just my guess though.
So I am wondering if you wanted to be our tester since you currently are on the $50 plan. If you would want to try selecting the $50 plan again and do "change at next renewal"??
To see if. 1 - the system let's you do change at renewal and 2 when your renewal does take place to see if the system automatically gives you the 9.5 gigs?
If it doesn't just contact the moderators to adjust (right after the renewal takes place)
It's ok if you don't want to be the tester that's understandable to. In that case contact moderators as @esjliv listed. They would likely have to do something in the back end so at next payment due date you'd get 9.5 gigs instead of 8.5 gigs that you have been paying for. I'm not sure that once you contact them they will give it to you right away or tell you to wait for next payment due date. That's why I asked if you wanted to be our tester🙂.
Have a good weekend!
